Forum Discussion
MichelleWeis347
5 years agoCommunity Member
Publishing takes forever
Hi,
lately, when I publish a storyline 360 project as video, it takes forever (well, I timed it takes over 30 min for a video of 2-3 min).
Did anything change? I'm working with Storyline for ye...
KellyAuner
3 years agoStaff
Hi Welearn Admin,
Welcome to the E-Learning Heroes community!
I want to confirm that the issue you are experiencing is slow publishing speeds when trying to publish to Review 360? I have a few quick questions for you to help me troubleshoot.
- What version of Storyline are you using? You can check by going to the Help tab > About Articulate Storyline. We are currently on Build 3.63.27674.0 of Storyline 360.
- Is this happening with a specific file? If so, about how long is it taking to publish?
- Do you know your internet speed?
If you're comfortable sharing your file, I'd like to take a look at it to investigate what's happening. You can share it with us here, or privately through a support case. We will delete it from our systems when troubleshooting is complete.