Forum Discussion
MichelleWeis347
5 years agoCommunity Member
Publishing takes forever
Hi,
lately, when I publish a storyline 360 project as video, it takes forever (well, I timed it takes over 30 min for a video of 2-3 min).
Did anything change? I'm working with Storyline for ye...
EricSantos
2 years agoStaff
Hi Norman,
Thanks for reaching out! I'm happy to help troubleshoot this issue and would like to start with clarifying questions to understand your experience better.
- Are you experiencing very slow publishing to Review 360 or to video?
- Does this happen to all your Storyline projects or only to specific ones?
- Are you working locally or on a network drive?
- Have you tried running these steps to rule out an installation issue?
- It would also be helpful to see the affected Storyline file to understand why the publishing issue happens. Do you mind attaching your project to this discussion or privately in a support case? We'll delete it when we're done.
I'm looking forward to hearing from you!