Forum Discussion
Publishing to SCORM and I'm getting "File Not Found" error message
As it started to progress, this error message popped up 3 times in a row. I've hot OK for each instance, and now it's stopped publishing.
Any thoughts on what might be causing this?
2 Replies
- MichaelWestCommunity Member
OK, so I checked my media library, and 22 of the 24 audio files that I created using text-to-speech have a red X next to them. Nor are they on the actual timeline for their respective slides.
- EricSantosStaff
Hi MichaelWest,
Thanks for sharing that update. I can imagine how concerning it is to find that so many of your Text-to-Speech audio files are missing.
If most of your Text-to-Speech audio files have a red X in the Media Library and are also missing from the slide timelines, it sounds like Storyline can no longer locate those media assets, which would explain the "File Not Found" error during publishing.
A few questions that will help narrow this down:
- Are you working with your Storyline file from a local drive, or is it stored in a cloud-synced folder (such as OneDrive, Dropbox, or SharePoint) or on a network drive?
- Do you have a backup copy of the Storyline file where the Text-to-Speech audio is still present?
- Did this start after a crash, Windows update, or syncing event?
Based on what you've described, I'd also recommend opening a support case and sharing your Storyline file with us so we can investigate what's happened to the missing audio assets.
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