Forum Discussion
Publishing to Web, package has spaces
Hi Eric, thanks for the quick reply! Apologies, I had actually exported it multiple ways (I was desperately trying everything) and had already tried xAPI, but every time it produced files with spaces. I've been able to narrow down, I think it's the videos that are inserted using an embed code, they seem to be throwing up files after publishing in the mobile content folder that has spaces in it. Not sure what to do about this!
Hi Toni.
Does removing the embedded videos allow your course to be uploaded to your LMS? If so, you'll need to reach out to the support team of your LMS so they can modify the behavior that checks for spaces in your uploaded files.
Unfortunately, the behavior appears to be specific to your LMS as we are unable to replicate the issue in SCORM Cloud. If this is a possibility for you, try adding the video from a file instead of embedding it to see if this helps.
- JamesLadnrigan2 years agoCommunity Member
Hi Joe, thanks for the reply!
I've been spending a lot of time with different formats for media and it appears the best for our tracking is embedding (some of our videos are quite large so it doesn't work well with Storyline to place them in the file itself).
What I have been able to see is that whenever I create a storyline file with an embedded video, it's the mobile folder that ends up being the issue. The file name is created with a space (See attached screenshot). For now I have been going into the zip file, into the mobile folder and have been adding %20 in the file name instead of the space but it is a big pain! Hoping some updates could be added to the way that Storyline outputs mobile files when it packages so there are no spaces.Cheers
- JamesLadnrigan11 months agoCommunity Member
Hi Jose,
The issue is being caused by Storyline and spaces appear when you publish the file and an embedded video (web object) is included in the mobile output folder (between the width and height). This is a bug that needs to be fixed. The mobile output files should not be adding spaces when they are published. No other file/image/video/object does this. Can you report this to your team to fix? (i.e it's not just an LMS/LXP thing on my end, a lot of LMS' don't like spaces in names/naming conventions, either way, Storyline shouldn't be outputting the files for mobile with spaces in them.