Forum Discussion
Publishing to Word - Not Working
Hi Mathew,
Does your course happen to include slide notes? I saw this on the support page that may be helpful.
You may find that publishing an Articulate Storyline course to Microsoft Word ends unexpectedly without completing if your course includes slide notes. This can occur if you're using Word 2010 or 2013 with custom File Block Settings. See this article for more information and a solution.
Also, please make sure you're publishing from and to your local hard drive:
- Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
- You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores). - Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
Let me know if this helps.
- MatthewMason10 years agoCommunity Member
Hi,
I went to use Task Manager to close SL2 as it was hanging and noticed three instances of Word open (even though they were not showing on desktop). Clicked on these and they asked me to save the document. Document opened up was published Word version of the file. So not sure if the issue is with SL2 or Word 2016. Some more investigating required.
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