Forum Discussion
Publishing to Word - Not Working
The problem I am currently experiencing sounds a lot like the op's problem. I'm running SL2 (update 11: 1609.3020) And recently upgraded to Office 2016. Now, when I attempt to publish a Storyline file to Word, I receive an error stating, "The folder " " is read only, being used by another process, or you do not have the proper security permission to access this resource." The message tends to pop up behind another window, which makes it appear that Stoyline has locked up.
I have local admin permissions on this machine, and the file is local. I also told both Word and Storyline to "run as admin". I suspect there may be something in Word that is blocking the document from generating, but haven't had any luck as of yet. Has anyone found a solution to this?
- SarahHodge9 years agoFormer Staff
Did you ever find the solution? I am using Storyline 360 but getting the same error. I've tried everything I could find on the discussions with no success. :(
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