Forum Discussion

MatthewMason's avatar
MatthewMason
Community Member
10 years ago

Publishing to Word - Not Working

Hi, I am trying to publish a SL2 project to Word. I press publish, it starts to create the output file in the designated spot but the blue circle keeps spinning. No Word output is produced. I am r...
storyline 360
MarcyBettini's avatar
MarcyBettini
Community Member
7 years ago

I have also noticed issues with this feature since the last update. We use the Publish to Word feature for our storyboard reviews, and now when I export, all of the graphics are distorted. It seems as though something broke after that update. I hope this gets fixed soon because we use this feature a lot for all of our work. 

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    7 years ago

    Hi there, Marcy!  I want to make sure we catch any issues that are happening with our published output.  Would you be able to share your .story and Word .doc output with our team?  With your permission, we'll take a look at your project file to investigate what's happening.  We'll delete it when we're done troubleshooting. 

    Thanks!

  • StuartGilbert-5's avatar
    StuartGilbert-5
    Community Member
    7 years ago

    Thank you very much for responding to this issue. However, I have found that the issue is me (or more precisely, Word), not Storyline. All I had to do was save the .doc Word document that Storyline created as a .docx, and the images appeared.

    So there you have it!

    Thanks again.
    Stuart

    Stuart Gilbert
    Instructional Designer
    WPS Health Solutions

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