Forum Discussion

EmilyJohnson-38's avatar
EmilyJohnson-38
Community Member
9 years ago

Publishing to Word Doc doesn't work in Storyline 360

I am unable to publish my Storyline 360 presentation to Word. When I select the option in the publish settings, it takes all of 2 seconds and tells me it is done, but when I look at what was publish...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
8 years ago

Hi Bill,

I see you're working with Robert! He's taking a look at your examples and the issue and will continue to work with you in the case. Let me or Robert know if you need anything else! 

  • BillCohea's avatar
    BillCohea
    Community Member
    8 years ago

    thanks for the help

  • LynnHarrison-46's avatar
    LynnHarrison-46
    Community Member
    8 years ago

    Hi Ashley,

    I was able to publish one file to Word; however, unable to publish a second file.  The second file does have notes, so I followed the instructions to restore file block settings to default, but am still unable to publish the second file to Word.  I just downloaded SL 360 today.  Could I provide my file to you for review / troubleshooting?