Forum Discussion

EmilyJohnson-38's avatar
EmilyJohnson-38
Community Member
9 years ago

Publishing to Word Doc doesn't work in Storyline 360

I am unable to publish my Storyline 360 presentation to Word. When I select the option in the publish settings, it takes all of 2 seconds and tells me it is done, but when I look at what was publish...
storyline 360
  • SusanStewart-da's avatar
    SusanStewart-da
    Community Member
    8 years ago

    Wendy.  Wow!  Thank you!  I tried again today...still only getting the first slide even after doing all of the steps suggested above.  Is there another trick I don't know about?  

    • WendyFarmer's avatar
      WendyFarmer
      Super Hero
      8 years ago

      Hi Susan

      another person was having an issue with publishing to Word Office 365 - she ended up contacting Microsoft and they fixed it for her - not sure if that is an option for you.  

      Sorry I can't help anymore as I can't replicate the issue you are having.

    • AshleyT-Pollard's avatar
      AshleyT-Pollard
      Staff
      8 years ago

      Hi Susan,

      If you're still stuck we're happy to take a look at your .story file and try publishing it ourselves to help narrow down the issue. You can upload here in ELH using the Add Attachment button or send along to our Support Engineers here.