Forum Discussion

EmilyJohnson-38's avatar
EmilyJohnson-38
Community Member
9 years ago

Publishing to Word Doc doesn't work in Storyline 360

I am unable to publish my Storyline 360 presentation to Word. When I select the option in the publish settings, it takes all of 2 seconds and tells me it is done, but when I look at what was publish...
storyline 360
EarlKreuzer-020's avatar
EarlKreuzer-020
Community Member
5 years ago

Hi,

MY FIX: Uninstall MS Office 365 64-bit version and install MS Office 365 "32-bit" version.

Check your version of Office... (Not the build No.) -- Open any office product - Go to account - choose ? About. You will see what bit version it is at the top of window and at the end of the build # if it is 32-bit or 64-bit.

I have experienced this same issue, and a problem with NOT importing slides from powerpoint and also Publishing from powerpoint. I uninstalled the 64-bit version (have to do this first). Then installed the 32-bit version of office. I believe the issue is that Articulate 360 is still a 32-bit application and it has issues with the 64-bit version of office.

Good luck and let me know it worked for you :)

  • kelilongmoldova's avatar
    kelilongmoldova
    Community Member
    5 years ago

    Ed, unfortunately, I'm on the 32bit version already :(. But thank you!