Publishing to Word Doc not working in Storyline 360

Hello Raymond,

Thanks for reaching out! 

Does publishing a newly created and blank project file work as expected? If so, an error report like the one you received after opening a published Storyline 360 project usually means that the output files possibly contains corrupted data.

Would you be willing to share a copy of your project file here or in private by opening a support case so we can confirm if this is the case? We'll delete it when we're done! 

Joe, 

A new blank story worked fine. I sent a support case request to you. 

thanks for the support, 

Ray 

So I worked out what was going wrong. If you have a carriage return in your course title you get this problem. Just re-add it without the carriage return and it publishes fine! 

Thanks so much for sharing your workaround in this thread Graham! I'm sure it will be helpful to others that come across this post. 

Glad to hear you were able to publish with no issues!

If any other discoveries or questions come up in the future, please feel free to share in the E-Learning Heroes Community! ✨

Carriage return in the title: That fixed it for me. Thanks, Graham!

I just had this issue and unbeknownst to me there was a word dialog box open in the background. once i found and closed that publish worked. adding in case this helps someone else.