Publishing to Word Doc not working in Storyline 360

Hello. 

I have previously been able to publish stories to word from 360. The latest story I am working on will not allow me to do it. After selecting publish as a word doc I get the pop up indicating success, with options to: view the document, email, FTP, ZIP.... When I click on "view document" the Articulate Storyline Error Report pops up. I have saved the file to my hard drive,  renamed it, and still have the same issue. I have also reset word trust center settings to default and the problem persists.