Forum Discussion
Danielle-Riggi
5 years agoCommunity Member
Publishing to Word in Storyline 360 keeps crashing.
Hi all,
I keep attempting to publish a word doc in Storyline 360 and I get an error message every time. Does anyone know why this would happen. I have have not had any problems until now. (a...
KatieRiggio
5 years agoStaff
Hi Anjali,
I'm sorry you're facing this snag as well!
We haven't heard from Lisa yet, but an extra line in the Player title was causing the crash in Danielle's scenario. Removing it resulted in a successful publish to Word.
Our Support team can help find a fix unique to you. If you could share an affected Storyline project using the private link below, we'll dig right in!