Forum Discussion
publishing to word on storyline on Mac with parallels
I am on a Mac with parallels, have word on the Mac and a windows version in parallels, but can't publish to word...In fact when I try the screen freezes and I have to do a forced quit. Have worked ...
Sorry for this trouble, Jane!
Let's jump in with a few troubleshooting questions:
- Are you running a supported version of Word on Windows: Microsoft Word 2016 or 2019 (32-bit or 64-bit) or Microsoft Office 365 (desktop apps only).
- Are you publishing and saving to your local hard drive (typically your C: drive) rather than a network drive?
- Does this happen with every file you try to publish or just one?
- If it's one file, import the slides into a new project, and try publishing.
- If it happens with all files, try a quick repair.
Connect with us in a support case here if those tactics aren't helping so we can dig in deeper!
Thanks for the quick reply Becca,
I am using Office 365 and publishing to my machine. This has happened in multiple files where I have tried to publish. JS
Jane E. Sullivan, PT, DHS, MS
Professor
Department of Physical Therapy & Human Movement Sciences
Feinberg School of Medicine, Northwestern University
645 N. Michigan Ave, Suite # 1100
Chicago, IL, 60611
Phone: 312-908-6789
Fax: 312-908-0741
Email: j-sullivan@northwestern.edu[cid:7FC85FC9-A816-4B0D-B5C5-EE0997583139]
