Forum Discussion
Publish/Preview not working
I'm new to Storyline and have developed a short project, but am not able to preview it. When I press preview I am shown a blank screen. When I try to publish the project I am unable to view it.
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I had the same issue with the preview not working last month when I first installed the software. Got that fixed and everything was working fine until today when I installed the Articulate updates.
Now preview results in a blank white page again and clicking edit slide doesn't work. Support just states to uninstall and install. I don't have admin rights on my corporate computer to reinstall so now it's a ping-pong waiting game. Last time it took two weeks of working with Articulate support to get things resolved and nothing was done. It just magically worked.
I just lost a whole day where I was supposed to be completing a project and who knows how many more days this will take to get fixed.