Forum Discussion
Pull storyline screen record from a corrupt file
We attempted to record a 1-hour presentation using Storyline; however, when the file was closed, it corrupted and now we cannot get the screen recording out of the file. Does anyone know how to get ...
Hello Kimberly, and welcome to E-Learning Heroes. 😊
Thanks for reaching out and sharing what you are experiencing with your project file and needing help with.
I'm not sure that it's possible, but I've opened a support case on your behalf so that you can work directly with our support team. This way, we can also dig into why you may have a corrupt file. You should be hearing from someone soon.
