Forum Discussion

DillonSpiller's avatar
DillonSpiller
Community Member
3 years ago

Questionnaire not showing 100% when all answers are correct

Hi  In the questionnaire the result page isn't showing the correct score and I do not understand why.  Is there a tigger missing or a bug issue with one of the questions?
storyline 360
EricSantos's avatar
EricSantos
Staff
3 years ago

Hi B DC,

I'm happy to chime in!

It would be helpful to see the Storyline file to understand why the score is not showing up as expected. Can you share your Storyline file with us so we can look at what you have set up? You may also share it privately by sending it along in a support case. We'll delete it when we're done testing!

SaraW210's avatar
SaraW210
Community Member
8 days ago

How is this fixed? I am having the same problem.

  • AndrewBlemings-'s avatar
    AndrewBlemings-
    Community Member
    8 days ago

    There's not only one possible reason. Can you share a project file?

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    6 days ago

    Hi SaraW210! I don't see that DillonSpiller has shared the solution yet, so in the meantime, I'm happy to help! I'm assuming that you have a quiz where the score isn't marked at 100% even though all quiz questions are answered correctly. Can you help me understand your setup? 

    1. Are the questions in a question bank or listed individually? 
    2. Is the scoring showing up this way in Storyline 360 or when the course is hosted in your LMS?

    If you can share your .story file, we are happy to take a look! You can share it in this discussion or privately in a support case.