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JenniferRowl581's avatar
JenniferRowl581
Community Member
2 years ago

Questions in Bank not Shuffling

I have a build with four question banks, each one set to be drawn from randomly. It seems the first draw is random. However, each draw after that is the same question, over and over.

For example, a question bank has questions A, B, C, D and E. The first time a question is drawn from that bank, it may draw question C. Each time after, it continues to draw question C.

How can I fix this so each time a question is drawn, it's a different one?

  • Hi Jennifer,

    Thanks for reaching out!

    I did a quick test on my end to test the randomizer functionality and I can confirm that the questions appeared randomly in my test course. You can check out this link to see if you get the same behavior. You'll want to make sure that you have this option enabled for your question banks: 

    If the behavior is specific to your course, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!

      • LaurenDuvall's avatar
        LaurenDuvall
        Staff

        Hi Jennifer!

        You can email the .story file to support@articulate.com if you're receiving an error.

        It looks like your contact information came through as well. If you didn't intend to share these extra details,  this Peek video will show you how to edit it out if you’d like!

  • Yes, I confirmed I have that option selected on each bank. I'll send the example in through a support case. Thank you!