Forum Discussion

StephanieWal826's avatar
StephanieWal826
Community Member
2 months ago

Quick Search Password

Is there a way to view or copy a password for a quick search link after the initial setting of the password? If I return to the password dialog box, I am unable to view the password that was originally established. Copy/paste didn't work either. The only option appears to be "clear password". This is problematic for Preview links that were previously created. And in the future, it would be problematic when I want to share the link with a new set of learners (or forget the password). Thanks!

rise 360

5 Replies

  • edeocampo's avatar
    edeocampo
    Staff
    2 months ago

    Hi StephanieWal826,

    Good day! Currently, there's no way to view or copy a password of a Quick Share after it has been initially set. However, you can click the X button to remove the current password and set up a new one.

    That said, I've submitted a feature request to our product team on your behalf. We'll let you know if there are any changes that might help. 

    In the meantime, if you’d like to share more about how this feature would help in your workflow, we’d love to hear your thoughts.

    • SusanBelshaw-7b's avatar
      SusanBelshaw-7b
      Community Member
      23 days ago

      edeocampo​ this is an issue for us as well.  I just went to confirm the password I had set for a quick share module but also found no way to get back to it.  I ended up having to search for and find the email I had sent to reviewers.  We would certainly appreciate the ability to view the password that was already set. We go through several course reviews before finalizing and sometimes reviewers forget the password.  We don't want to have to reset it for everyone and re-communicate it.  Thank you!

      • edeocampo's avatar
        edeocampo
        Staff
        20 days ago

        Hi SusanBelshaw-7b​,

        Thanks for bringing this to our attention.

        I’ve added your voice to the feature request for a way to view, copy, or retrieve passwords in Quick Share. 

        We appreciate your feedback. It helps us identify opportunities to improve the Quick Share experience. We’ll post any future updates in this thread so everyone stays informed.

        Your ideas are always welcome, and you can continue to send feature requests at any time. Please don’t hesitate to reach out if you need anything else.

  • LeenCrombez's avatar
    LeenCrombez
    Community Member
    11 days ago

    Has there been a solution to this problem yet? I set a password in the past, but it doesn't seem to match with the password that is there currently. I am sure the password we introduced is correct. 

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      5 days ago

      Hi LeenCrombez​!

      Thanks for checking in on this!

      We're still tracking feedback for a way to view or retrieve Quick Share link passwords, previously set in Rise 360. I've included your voice in the report!

      Also, I'm sorry to hear that you're struggling with mismatched passwords. The Quick Share password you set originally should be retained unless changed by the course author. Have you tried manually resetting the password to the one you require?

      • Open the course > go to Publish/Quick Share > Clear Password [x] > Enter the desired password > Click Save.

       

      Let me know how it goes!