Forum Discussion
Quiz bank questions not displaying the custom template
I have a quiz bank with a custom slide format:
When it draws from that bank, it removes all of the formatting:
I am not sure if this is a setting somewhere that has the wrong con...
I have this same problem too. I am importing questions from an excel spreadsheet and I have updated a slide master quiz slide, but it still removes all formatting. Any guidance you can give, would be appreciated.
Hi KayWesley-9bc17,
Thanks for reaching out!
I understand you're experiencing an issue with the slide format. I'm happy to help troubleshoot and have a few questions to start.
- Does this issue appear when the course is previewed, published, or both?
- Have you tried importing your slides into a new Storyline project, and importing the questions again?
If you're comfortable sharing a screenshot or your file with our team, we'd happily conduct further testing. You can upload those here or privately in a support case and we'll delete them from our systems once troubleshooting is complete.
