Forum Discussion

TonyGomez's avatar
TonyGomez
Community Member
2 years ago

Re-entering completed course resets Rise completion status

I have uploaded my course to the LMS in SCORM 2004 4th edition. 

An issue that users are complaining about is that they complete the course and everything logs fine to the LMS. However, if they want to review a completed course Rise will tell them that they have done 0%. The LMS reports completion correctly, but the discrepancy with Rise is causing confusion. 

Is this something that can be fixed?

Rise 360
  • KarlMuller's avatar
    KarlMuller
    Community Member
    2 years ago

    Hi Tony,

    It sounds like your LMS is set to switch users to Review mode after initial student completion of the Rise course.

  • TonyGomez's avatar
    TonyGomez
    Community Member
    2 years ago

    Ok, so this is something in the LMS and not related to Rise.

    • KarlMuller's avatar
      KarlMuller
      Community Member
      2 years ago

      Hi Tony,

      Yes, it's a LMS issue not related to Rise.

      In our LMS we were able to turn off Review Mode.

      Your LMS may not have this setting.

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