Re-entering completed course resets Rise completion status

Question

I have uploaded my course to the LMS in SCORM 2004 4th edition.&nbsp;
An issue that users are complaining about is that they complete the course and everything logs fine to the LMS. However, if they want to review a completed course Rise will tell them that they have done 0%. The LMS reports completion correctly, but the discrepancy with Rise is causing confusion.&nbsp;
Is this something that can be fixed?

karlmuller · Answer

Hi Tony,
It sounds like your LMS is set to switch users to Review mode after initial student completion of the Rise course.

tonygomez · Answer

Ok, so this is something in the LMS and not related to Rise.

karlmuller · Answer

Hi Tony,
Yes, it's a LMS issue not related to Rise.
In our LMS we were able to turn off Review Mode.
Your LMS may not have this setting.

manuelrivera-10 · Answer

Hi, which LMS are you using? I am using canvas and cannot figure out how to solve the problem. Does canvas has a Review mode option?