Re: Storyline 360 Freezes

Hi Julee,

Sorry about the trouble with Storyline freezing after clicking the Player tab! I appreciate the troubleshooting you've already done. Please try running these steps to fix possible installation issues.

We'd be glad to investigate further if the problem persists. You may share an affected Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.