Forum Discussion
Experiencing freezes in some Rise blocks
Hi,
since last night, Rise has been freezing while I work on certain blocks. The affected blocks so far are:
- Accordion blocks: freezes Rise when I try to delete something using supr.
- Knowledge check block: same as the accordion, freezes when I try to delete text. I've had Rise freezing even when pasting text.
Things I've tried to no avail:
- Using a different browser (I've tried Chrome and Firefox. Both present the issue)
- Clearing cache.
- Using a different computers. It happens in all of them (I've tried on 3).
I really need help, as there's pretty tight deadlines I need to meet and this issue is making it very difficult to keep a good work flow.
5 Replies
- FranciscoJosMuCCommunity Member
Quick update: this is happening in multiple different computers too.
- Chris-HurstCommunity Member
It's not just you - I'm also getting this on question and accordion blocks in Rise.
- SarahFellows-29Community Member
Same here. I've had the same problem in captions for images too, for the gallery blocks.
- TianyiZhangCommunity Member
My Observations: The freeze occurs under the following conditions:
- Editing the end of a paragraph: Only if it is followed by more than one line break.
- Editing within a paragraph: Only if the paragraph contains more than two consecutive line breaks.
I have been avoiding these two scenarios, and no freezing has occurred yet...
- FranciscoJosMuCCommunity Member
Yes! I've observed this too and have been avoiding these scenarios. I've already gotten used to it, but it's not ideal and I really hope a fix is coming soon. At least, some sort of acknowledge from the devs.
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