Re: Storyline file Updates produce Special Characters?

Hi Molly!

It sounds like you're having some issues with the fonts in your course after upgrading to Storyline 360. I'd be happy to help and have some follow-up questions to start.

• Which fonts are you experiencing the issue with?
  • Can you test the behavior using a standard font like Arial to help determine if the issue is font-specific?
• Does this behavior occur regardless of the browser being used?

With your permission, I'd like to take a closer look at your project file to investigate what's happening. You can share it here in the discussion or privately through a support case. We'll delete it from our system as soon as we're finished!