Forum Discussion
Reach 360 ??
My question is, how does Reach 360 compare to Rise.com?
Hi Bob!
Reach 360 is the first add-on to Articulate 360. It's purpose-built for our valued Articulate 360 customers and is the ideal solution for you, if you're an existing Articulate 360 customer.
You may have heard about Rise.com and I want to note some key differences. Rise.com is geared towards SMBs and for organizations without an LMS. It's an all-in-one solution to create, manage, and deliver training. However, Rise.com only includes lightweight authoring options.
Reach 360 is our brand new product geared towards larger enterprises. It is for organizations who already have an LMS, but may not have a solution for deskless and external use cases. All authoring happens in the Articulate 360 environment, in Storyline 360 or Rise 360 and publishing is natively integrated into Reach 360 where admins can also manage and track learners and e-learning content. Reach 360 is the perfect complement to your LMS that empowers you to reach more learners. It's a flexible, scalable solution that integrates with existing L&D tech stacks.
Hope this helps!
I've enrolled in the free trial and I've published a Rise 360 course in Reach but can't see it on my Learn page in Reach. I am a Team Member, not a Team Administrator. Is that what is causing the issue?
Hi there, Kyle! I see your email to support on this issue, but I'm glad you asked here.
In order to manage the content in Reach 360, you'll need to be an Articulate 360 Team admin. This guide talks a bit more about user permissions. You've submitted your Rise 360 content for publishing in Reach 360.
So Kyle, when you view the Reach 360 account, you're seeing what's available to you as a learner. An admin will review and publish content that Articulate 360 authors submit. Until that happens, you won't see the content on your Learn page or in the library.
Ok so how can I change my status from Team Member to Team Admin?
