Forum Discussion
Reach 360: Can't edit course thumbnail
I saw an answer about how to change a course thumbnail in Reach 360 posted 4 months ago, but the answer was you needed to click on the course thumbnail and be an Admin to view the Details tab after o...
Hi EricLian​!
It sounds like you're having trouble accessing the Details tab in Reach 360, despite being a Reach Admin!
I appreciate the troubleshooting steps you've tried so far. I'd like to connect you with our senior support engineers who specialize in Reach 360 queries. I've opened a support case on your behalf, so they can work with you directly on this issue.
They should be following up with you via e-mail, shortly!
Thank you, Steven.
I appreciate your reply.
-Eric