Forum Discussion
Reach 360: Can't edit course thumbnail
I saw an answer about how to change a course thumbnail in Reach 360 posted 4 months ago, but the answer was you needed to click on the course thumbnail and be an Admin to view the Details tab after o...
Hi EricLian!
It sounds like you're having trouble accessing the Details tab in Reach 360, despite being a Reach Admin!
I appreciate the troubleshooting steps you've tried so far. I'd like to connect you with our senior support engineers who specialize in Reach 360 queries. I've opened a support case on your behalf, so they can work with you directly on this issue.
They should be following up with you via e-mail, shortly!
Thank you, Steven.
I appreciate your reply.
-Eric