Forum Discussion
Record Mic - suddenly recording at double speed?!
Hi,
I have been recording some audio for projects this morning - the first went fine and the second started well but without me knowingly changing settings the audio is now recording in double speed and I can't find a way to stop this. I will try and upload a clip of what it is doing...
You'll see in the clip that the 'Recording' box with the timer count goes grey - I've not noticed this in previous audio records, it has always stayed white.
It has picked up a lot of background rustle so you may wish to play without sound!
How can I stop this?
Hi Nikki! I apologize for the issues you are experiencing with recording audio in Storyline.
I have a few questions to narrow down the issue:
- Is this happening in a specific file or do you experience the same issue when creating a new project?
- Are you working from a local hard drive? We don’t recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn’t solve the issue, I'd encourage you to upload your file so we can do additional troubleshooting.
Thank you - I think on further investigation this is an issue with the microphone and not storyline - my IT team are taking a look for me!!
Appreciate your response!
