Forum Discussion
Solved
Record Screen in Storyline 360- lost file?
Hi everyone,
I began a screen capture from the Storyline 360 home screen (not attached to a specific project), and the app crashed before I was able to fully save the project- is there any way it c...
Hi jenniemac311,
I'm happy to help!
First, please ensure you're working and saving your file on your local hard drive (typically your C: drive). Next, please test if this occurs in a brand new file. If so, please see this resource on how to fix unexpected or erratic behavior. If these steps don't resolve the issue, I'd like to connect you with our Support Engineers to get you up and running as quickly as possible!
Hi jenniemac311 if the file did autosave, it will be located in this directory, or similar "C:\Users\your_user_profile_here\AppData\Roaming\Articulate\Storyline"