Forum Discussion

CathShields's avatar
CathShields
Community Member
3 years ago

Recording screen - but cursor is shown in wrong position in the video

Hi I'm trying to use the screen recording option (Peek 360) to show users how to do actions in an interface. However, when I play back the video generated, the cursor is in the wrong place, which is...
Peek 360
GeroldSchmidt-3's avatar
GeroldSchmidt-3
Community Member

Having the same problem using external monitors. However, the problem occurred only on the one, where I adjusted the display setting to 110%.

EricSantos's avatar
EricSantos
Staff
8 months ago

Hello Gerold,

I'm sorry for the trouble with screen recording! Your observation is correct. When the display setting is set outside of 100%, problems with screen recording may happen. Can you confirm if the issue is resolved when using 100%?

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