Forum Discussion
Recording screen - but cursor is shown in wrong position in the video
Hi I'm trying to use the screen recording option (Peek 360) to show users how to do actions in an interface. However, when I play back the video generated, the cursor is in the wrong place, which is...
Hi. I have a second monitor which is set at 100%, but I'm getting the same issue (cursor not appearing in the correct position)
Hi Claire,
Sorry to hear that changing your DPI setting to 100% didn't work. Would it be possible for you to temporarily disconnect the second monitor so you can make the primary recording on your main screen? If this isn't an option for you, please open a case with our team here to connect with one of our support engineers. They'll be able to assist in figuring out how to get the cursor to line up properly for you.
