Forum Discussion
Recover reviewer feedback in Review 360
Something happened when I responded to a reviewer's comment. I don't think I deleted it but it is gone. I turned disabled comments on to see if it moved there but it did not. Is there any way to r...
Hello Kimberlee,
Thanks for contacting us and sharing what you're experiencing in Review 360.
Is there any way to recover deleted comments?
Deleted comments can’t be restored. If you think you’ll need to refer to a comment later, try resolving it rather than deleting it.
You first mentioned that you did not delete the comment, but did mention that you responded. By default, resolved comments disappear. To see resolved comments, click the ellipsis (…) menu in the upper right corner of the screen and choose Show Resolved Comments. They’ll reappear with a faded or desaturated look so you can distinguish them from comments that are still open.