Forum Discussion
JessicaWade-d8a
7 years agoCommunity Member
Red outline when recording a simulation
Please help! I am unable to get rid of the red outline when I record a video or simulation. Can someone help with this?
SueMullen-b04a1
5 years agoCommunity Member
My colleagues and I are getting this error as well. It occurs in the preview, and remains after inserting to slides. This happens when the screen is set to 100% and we are recording at slide size. It's maddening.
LaurenDuvall
5 years agoStaff
Hi Sue!
Sorry, you're running into this snag! I'd like our Support Engineers to step in and troubleshoot this issue where a red line appears around the screen recording. I've opened a case on your behalf, so you'll be hearing from our team shortly!