Forum Discussion
Red outline when recording a simulation
Please help! I am unable to get rid of the red outline when I record a video or simulation. Can someone help with this?
17 Replies
Hi Stephanie!
I've looked at Sue's case, and it looks like the red outline appears when a laptop screen is set to 125%, and the browser is set to 100%. You'll need to set the laptop to 100% as well.
If this doesn't do the trick, we'll need our Support Engineers to step in. You can connect with our Support Engineers in a support case.
- AntonMladenov-cCommunity Member
Yes, this a bad bug. I randomly have it no matter the screen size or any settings. And it sometimes occurs only on one of the sides of the screen. A bit frustrating.
- MariaCSStaff
Hi, Anton.
Are you using a second monitor connected to your computer? If so, are both monitors set to 100% scale (96 DPI) resolution? If they're not, let's try setting them up that way to see if the screen recording works as expected.
If that doesn't solve the issue, or you have a different scenario, please get in touch through a support case so we can investigate what's happening.