Forum Discussion
TanujaShilimkar
4 years agoCommunity Member
Removal of the Black Screen at the start of the Articulate Storyline Module
Dear Articulate Team,
Hope You'll well!
We wanted a quick fix solution to the storyline module as to how can we be able to remove the black screen with the play button at the start of the mod...
RodneyT
2 years agoCommunity Member
This YouTube video by Tipsqueak appears to provide a workaround for the black play screen.
Title: How to remove the black screen with the play button from Storyline course?
- Jürgen_Schoene_2 years agoCommunity Member
even if "add a slide without audio at the beginning of the course" works for you on the test platform on your computer today, it does not mean that it will work for the learner on his computer tomorrow.
playback without previous user interaction of audio or video with audio depends on
- browser of the learner (Chrome, Firefox, Safari)
- desktop or mobile
- the domain, where the training is hosted (Chrome only)
- are you using one of the "top thousand" domains for hosting (Chrome only)
- how often the user has been clicked media on this domain (Chrome only)
- whether the user profile of the browser is fresh (Chrome only)
- if the behavior of the browser is changing again
If you use this "trick", you risk that audio or video won't start on slide 2.
("Chrome" means all Chromium Browser, like Google Chrome, Microsoft Edge, ...)
more infos "autoplay audio"
- https://developer.chrome.com/blog/autoplay/
- https://support.mozilla.org/en-US/kb/block-autoplay
- https://stackoverflow.com/questions/13266474/autoplay-audio-on-mobile-safari