Forum Discussion
Remove video border
I have imported a video that is 16:9 ration to Storyline 360 and it pads with black borders around the video - how can I remove the border?
Hi Nadia,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you've hit this snag, but I'm happy to help troubleshoot! I have a few clarifying questions to start.
- Are you seeing the black border around the video in preview mode or when you publish the course?
- What is the size of your slide?
- If this occurs in the published output, have you tried to adjust the Browser Size in the Player Properties to see if that helps?
If you're comfortable sharing your file with us, I'd be happy to take a closer look! You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
