Forum Discussion
NadiaLaubach-b8
2 years agoCommunity Member
Remove video border
I have imported a video that is 16:9 ration to Storyline 360 and it pads with black borders around the video - how can I remove the border?
NadiaLaubach-b8
Community Member
Hi Kelly, I just published it for review and the border is not showing! It seems to only appear in preview mode within Storyline. Thank you!
JoseTansengco
2 years agoStaff
Hello Nadia,
It's a possibility that you're seeing the black borders around your video because of a difference between the resolution of your video, the size of your screen, and/or the resolution of the monitor you're using to view the video.
As a troubleshooting step, try adjusting the slide size of your Storyline 360 project to match the resolution of your video to see if this helps. You can get the resolution of your video by right-clicking on it, selecting Properties, and clicking on the Details tab.
- MarionGoetze-816 months agoCommunity Member
There isn't a "properties" option when right-clicking on a video. At least not when I do.