Forum Discussion
KatrinaHunter-c
4 months agoCommunity Member
Replay 360? Pixelated videos?
Has anyone used Replay 360 and if so, how? I was testing it out since I've never used it before and when I created text for the lower third, it was distorted and pixelated. The same with the video I...
ElizabethHerron
3 months agoCommunity Member
Good Morning - I have uninstalled and reinstalled Replay 360 and also "repaired." If I record a video directly in Replay 360, I do not have the pixelated static/fuzz. However, any video I try to import has the problem. What do I do next? I need to be able to "see" the videos unpixelated to edit.
- KellyAuner3 months agoStaff
Hi Elizabeth!
Thanks for reaching out and I'm sorry to hear your videos are pixelated. Since you've already tried to repair the software, I've opened a support case on your behalf. You'll be hearing from one of our Support Engineers shortly.
- ElizabethHerron3 months agoCommunity Member
I have used some of the community-reported workarounds, but it seems like this issue has been present for more than a year, so it is probably something that should warrant a true fix.
Thanks!