Forum Discussion

BrianSeaman1's avatar
BrianSeaman1
Community Member
10 years ago

Replay Button on the Seekbar

Hello,

     I brought this up a while back and even made an enhancement request for it because the functionality for the replay button seems broken to me when you have a slide and/or its layers set to Resume Saved State.  If you click the button nothing happens.  If you put yourself in a learner's shoes, this button is broken because clicking it does nothing.  You cannot have a visible feature where it only works in certain cases.  To me, this seems like an easy fix that should have happened already.

     Either the replay button needs to become hidden when a slide is set to Resume Saved State (which I see being difficult because this needs to take into account for each layer, as well) or the other option would be to have the replay button be INDEPENDENT of the slide setting (which is how I would think you would set this up).  The replay button should simply replay the current slide.  The Resume Saved State should do what it does now.  With this being said, if I have a slide set to this, when I come back to this slide I should pick up where I left off and still be able to click the replay button rather than it being broken, as it is now.  I think this is pretty straightforward but if I haven't explained my thoughts clearly enough, please let me know.

     I have no problem with limitations or certain workarounds.  If someone from Articulate can explain to me why the functionality is the way it is without sending me to your documentation I would appreciate it.  I am just looking for an answer that explains why it is okay to have a broken button on the screen, that's all.  I was really hoping this would be fixed with Articulate 2.  If you have no plans on changing this functionality then just me and I will drop it.  I really enjoy your product and use it to its full potential all of the time.  I guess that's why I am frustrated that something so simple has been overlooked for so long.  

Thank you,

     Brian  

  • Hi Ashley,

    My apologies for a delayed reply. I was tied up completing the project. Thank you for your response to my garbled 'rant'.

    Project background: to train employees in product evaluation using video demonstration. There is no right or wrong answer to their scores and they are able to go back and forwards to change scores. Html5 requirement across both iPad and PC (internet Explorer). It is not being used within an LMS. I tested on Windows7 IE11, and iPad2 iOS8. Using SL2.

    I was displaying video ( approx. 100 of them) in two different ways: 1) short clips which also had text and a scoring system on the same page and needed to be Saved State to be able to go back and review or change the scores. I used the video control bar for these because the slide seekbar does not replay under those conditions, and also did not use the quiz slides but designed my own, and 2) longer videos with embedded voiceover with a lot of text coming in at different points, so needed to always sync with the text. I used the slide seekbar for these.

    The video controls were mostly fine on IE (see below) and also using the amp. However the client did not want to use the amp because they wanted browser access for various reasons. I only belatedly tested on Safari (the 2.5 GB project took over 2 hours for me to upload to my server, so I did not do that as often as I should have).  With Safari/html5 the video controls/ scrollbar would fleetingly appear at the bottom of the video, but then disappear. They would then reappear at the end but be totally inactive. I was not able to pause, restart or replay the videos. I could not use the slide seekbar because of the Saved State not allowing replay. I worked round it by inserting my own stop/start buttons.

    On IE the pause/play/replay worked fine, but the scrollbar did not provide an accurate enough control to jump to specific points in the video, which my clients wanted. The video scrollbar was quite erratic as a means of control and my client was very disatisfied with this, coupled with the video controls not working at all on Safari.

    Unfortunately I can't share the project with you for confidentiality reasons. I am also now away from my office for a while with no access to decent internet (I've gone in to hiding, ha ha!)

    Basically what is needed is for the video control scrollbar to allow better scrolling control, and also for it to actually work with html5/Safari.

    I would like to say a big thank you to all staff, heroes and members for their most helpful comments over the last few months on my first SL project!

     

  • Thank  you Ashley. All dealt with on this occasion. I appreciate  your response. As a learner and non-IT person it is difficult to appreciate how important it is to view projects in its final status as  you don't genuinely understand the implications (ha ha I do now!!). Please pass on to marketing and sales !!! I have huge respect to all help staff and hero help, and also your IT development people. Less so for marketing on what it offers (Now there's a surprise)  Again, thank you to all responses, and please tell marketing and sales to be a little more explicit where the software actually works. (Unlikely, that's Marketing!)  

  • I'll certainly pass the message along to our team - and I also wanted to let you know that you could share thoughts with our product development team in terms of features or ideas here in the form of a feature request. 

    Hope you have a great weekend. 

  • Can I change the text label of the replay button on seekbar? Right now it is an icon, I want it to say "Replay".

  • AmaiaQuesada's avatar
    AmaiaQuesada
    Community Member

    Hello Ashley

    I am also having issues with the seekbar-replay feature. I want the slides to be "resume saved state" so that the learner can quickly move through the slides once completed; however I would like them to be able to replay them from the beginning if wished. If I have "resume saved state" but let them rewind, then the objects in the slide with triggers get messy as some objects stay in the slide and others appear slowly as the seekbar advances.

    I really don't know how to go about it.

    I leave you here a slide so that you can see what I refer to.

    As is now, my solution is to get rid of the seekbar so that they don't run into any unexpected states of the slide. However, they will find this quite limiting. 

    Isn't there a trigger called "restart slide" as there is one to restart the course? Basically, something with the functionality of the replay arrow button that comes with the seekbar, but just by itself, that works also when "resume saved state"? It surprises me that this is not available, as I believe it is a basic and very user-friendly feature that most users would wish for.

    Thanks in advance

    Amaia

  • Hello Amaia,

    Thanks for reaching out and sharing what you are running into with your project.

    It sounds like you would like the learner to go through the slides the first time, then be able to move around as they wish, which is what restricted navigation is for. You can read some additional details here

    The Rewind button on the seekbar is dependent on the setting of the slide properties, which is why it's not starting over if the setting is to resume saved state.

    We do have a feature request that we are tracking to allow for additional features and controls of the rewind button and I've added this conversation to the report.

    I wanted to share some information about how we manage these feature requests as that may be helpful.

  • Hi, 8 years in the future and still no fix for this problem. I came to the forum looking for a solution but it looks like there is no fix to it, see you guys in the next 8 years.

  • Hi All,

    I'm having similar issues. I got a request from a user to be able to rewind audio to replay at a specific point. Replay starts the slide over from the beginning, and if I use the seek bar to back up, the slide goes back but the audio doesn't - it just resumes where you left off.

    Is there a way for a user to click the seek bar to replay the slide AND audio at that time point?

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hi Elena, 

      Happy to look into this for you!

      I built a basic slide with an audio file for testing, and when I allowed the slide timeline to end so I could replay it, I was still able to use the seekbar to seek through the audio file. Since we appear to be getting different behavior when replaying and seeking through audio files, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at your setup? We'll delete it when we're done testing!