Hi guys,
Anyone encounter when revisiting the course multiple times the replay button disappeared and the course reset from the start?
I tried to revisit the course uploaded from the LMS multiple times, at first it resume to the slide/screen I left and then later on it resets for about 7 times.
I will send ticket tonight for my concern but hoping to get a faster response here in the community.
Thanks in advance
Hi, Prince!
Welcome to the E-Learning Heroes community, and I'm sorry to hear that you're experiencing this issue! I see that you’ve reached out to our Support Engineers and connected with my teammate, Johnrey. We’ll continue the conversation in your support case should you need further assistance.
If anyone is experiencing a similar issue, a good first step is to check which edition of SCORM you're using. The default selection for SCORM 2004 is 2nd Edition, so you can try publishing to SCORM 2004 3rd or 4th Edition, as it offers bigger suspend data limits.
If you'd like to learn more about suspend data limits, you can check out this article!
