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DiannaMoses's avatar
DiannaMoses
Community Member
4 years ago

Reporting error in Loop Pathway - export to scorm settings

Hello,

Looking for a bit of advice here from anyone experienced RISE 360 scorm file exporting settings. We are exporting Version 2004 1.4 and running into a reporting error when the user fails the test/course in a Looop pathway. Does anyone have any advice or direction about how to fix this?

"firstAccessDate": "2021-07-08T10:33:41.000Z",
"registrationSuccess": "Failed",
"totalSecondsTracked": 259,
"registrationCompletion": "COMPLETED"

It was actually that objective that contained the questions that is flagged as failed:

"objectiveSuccess": "FAILED"

Rise 360
  • Renz_Sevilla's avatar
    Renz_Sevilla
    Staff
    4 years ago

    Hi Dianna! Thanks for reaching out! I see you've also privately opened up a case with us. Our support engineers are on it and will continue assisting you there!

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