Forum Discussion

KateDouglass-73's avatar
KateDouglass-73
Community Member
13 years ago

Resizing quiz items inserts scroll panel

Hi there:

I just completed a quiz question and while I was in screen view, I used the text box corner controls to resize the text box the answers appear in but instead a scrolling panel appeared in the answers and now only potential response is showing.

I didn't insert a scrolling panel. When I click "edit multiple choice", the question, responses and feedback look perfectly fine but the responses aren't displaying and I can't seem to delete the scrolling panel (not even sure how it got there).

23 Replies

  • Thanks. It's the same as the original poster's issue. The questions ended up in a scroll panel and if you try to drag the bottom to make it longer, it snaps to the one line. Then anytime you try to drag it back to a larger size, it snaps back to that one line. even if I try using undo thinking it would go back to before trying to drag and size, but doesn't. That's really the difficult part of this, once it snaps to that one line, you have to delete and recreate the answers. The workaround steps help before you try to resize, not after. So just wanted to comment this issue still exists.

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Thanks for providing more details, Brandon! I see the original poster was using Multiple Choice question types. Are you also using Multiple Choice questions?

      I'm using Storyline 360 (Build 3.56.26219.0) and not running into this behavior. Which version of Storyline are you using?  If you have a screen recording of the behavior, that would be helpful too!

  • EricFavata's avatar
    EricFavata
    Community Member

    This just happened to me as well. resizing the box that contains the answers snaps into one line, and you can't undo or resize it - it just reverts to the one line. I'm surprised this issue remains after 9 years. Been seeing this issue since SL 2! I am currently using SL 360 (Build 3.58.26627.0).

  • EricFavata's avatar
    EricFavata
    Community Member

    If/when it does snap into one line, re-apply your slide layout to revert it back to normal. 

    The workaround I found is to increase the size of the text field box within your master slide... make it as big as possible and then you will be able to resize with your question box within that area. 

     

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Hello Eric!

      Sorry, this is impacting your workflow! I appreciate you following up with a workaround. I know this will be helpful for others who come across a similar issue. 

      Are you using a specific template from the Content Library in Storyline 360?

  • ChrisJones3's avatar
    ChrisJones3
    Community Member

    Here's an even quicker workaround (still a total pain)

    Click on "add a new response" on the slide just beneath the scrolling panel. Then go to FORM VIEW select the new blank item press DELETE and switch back to SLIDE VIEW and (thus far) it fixes the problem

  • DanielGrillo's avatar
    DanielGrillo
    Community Member

    Similar problem here. The question blanks are very narrow, and don't allow for a single line of text. If I edit the text copy, the question boxes get narrower but I can't seem to make them wider with any of the autofit/wrap combinations. None of the workarounds using layout (this is already in a Question layout) or toggling between form/slide view with blank answers is working.

    • DanielGrillo's avatar
      DanielGrillo
      Community Member

      Sometimes all it takes is a post! The workaround I just discovered was to manually bump up the size of the font using the A^ button rather than manually adjusting the font. It didn't increase linearly (i.e. sometimes it would shrink), but eventually it made the question options nice and wide and reduced text to a single line. Feels rather guess and check, but it worked!

  • So glad you found a workaround, Daniel! Thanks for sharing your findings with the E-Learning Heroes Community!

    Happy Developing! ✨

  • LoriPhillips's avatar
    LoriPhillips
    Community Member

    I encountered this same for the first time ever today, but so far the workarounds above are not working for me. Any suggestions?