Forum Discussion

AlexandraHess-f's avatar
AlexandraHess-f
Community Member
5 years ago

Resource tab links not working in published file

I have two links that I've added to the Resource tab.  They work fine within development (when I added them to Resources, I clicked "test" and they open).  However, they are not opening (or doing an...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
4 years ago

Thanks for sharing your experience and workaround, Glenn! 

We will come back to this thread when we have any news or updates!

  • AliceWebley-76f's avatar
    AliceWebley-76f
    Community Member
    3 years ago

    This issue has cropped up for me today as well - is there any fix in place? Given this thread was opened over a year ago?

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      3 years ago

      Hi Alice, 

      Sorry to hear that you ran into this issue. 

      We're still monitoring the bug where an "Uncaught SyntaxError: Unexpected identifier" is shown when a resource URL used in a Storyline 360 project has an apostrophe. One workaround is to ensure that the resource URL doesn't have any apostrophes or commas as shared by Lori. 

      If your resource URLs do not have any apostrophes or commas, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!