Restricted Settings Suddenly Shows Locked in LMS
Hi Team,
Our organization created a big course with 20 modules in it. We released it 8 months back and it worked smoothly. In the last 6 months, based on user feedbacks, we did Minor changes and would upload the updated SCORM of the module on LMS and it would work smoothly.
We selected the Restricted Settings for navigation for all our courses. It kept the TOC locked until it was viewed. Our publishing setting is SCORM 1.2.
Recently in the past two months, specifically after the Dec 14th Update, the files that I have updated and created SCORM, when it was uploaded shows an "Error Initialization communication with LMS" when we open that particular module in LMS. We click OK on the pop-up, and the module starts from the last left slide. However, all slides before that have a lock in it rather than open tick we should have.
If I start a new attempt, it starts and works smoothly, but if I log out or close browser and come back, the same issue of lock appears.
I even tried producing from SCORM from another laptop but still the same issue.
I am attaching the debug report for the error.
Kindly help.