Forum Discussion

doneenchildress's avatar
doneenchildress
Community Member
7 days ago
Solved

Results Slides

Trying to add a Results Slide to my project on the 2nd scene. Keep getting an error message. I filled out the report yesterday and today. I have recreated the tests slides several times making sure not to copy an of the elements from another slide or project. I have a deadline for this project next week and really need to get this to work without redoing all of it.

IMPORTANT! I work for the government, and the info needs to be guarded as private and not be shared with any others. I tried creating a case in the forum but it kept saying I wasn't signed in and I couldn't upload the project. HELP!!!!!

  • LucianaPiazza's avatar
    LucianaPiazza
    3 days ago

    Hello doneenchildress

    Appreciate you sharing a screenshot of what you are experiencing. I see that you've opened a support case and that you're working with my colleague Robert. You're in excellent hands! 

    We'll continue the conversation over in your case, so everything is in one spot! 

4 Replies

  • I've looked at the file you shared but it already has a results slide in it. Are you able to share more specific information about the error you're seeing and what provokes it? Your project is large, so a more targeted problem statement would better help us diagnose the underlying issue.

    • doneenchildress's avatar
      doneenchildress
      Community Member

      Yes, I have one for the 1st scene and it works. When I finished Scene 2, I added the test questions and Results slide. I got an error message:

      I filled out the information and clicked SEND. The project did not close, but added a partial Results Slide to the 2nd scene. When I added the rest of the elements to it, it didn't work. I even deleted all of the test questions and Results Slide again.

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff

        Hello doneenchildress

        Appreciate you sharing a screenshot of what you are experiencing. I see that you've opened a support case and that you're working with my colleague Robert. You're in excellent hands! 

        We'll continue the conversation over in your case, so everything is in one spot! 

  • Your file has two results slides in it, one in each scene. What it is missing, though, is a way for the learner to ever get to the results slides. It looks like on slide 2.12-2.16 you have no feedback layers, so 2.13-2.17 are completely separate from any other slides and don't connect anywhere. The learner can never get to 2.13 (and therefore can't move forward to get to 2.17, the results slide). The same thing looks like it's happening in your first scene.