Forum Discussion
Resume function on Storyline files
Can someone explain roughly how the resume function in Storyline works? We have seen it worked across browsers in one LMS but not in another. By across browsers, I mean that I can start it in Firefo...
I shortened the file and put it into SCORM cloud (original file is too big!) and the resume always worked, but once I got a debug error log window popping up as well. What does that mean? (I resumed with 2 different user IDs and 3 times at least with each, and only once did that debug window pop up). Also noted is that sometimes a debug window pops up in the LMS that is giving me grief, and sometimes not (I have not modified the scormdriver.js file that I read you could modify to get this debug data.) Is there any limit to how many resumes one use should be able to do? Does multiple resumes compound the problem of the character limit possibly being reached for resume data is using SCORM 1.2?
Hello Anne,
Happy to chime in!
If you are seeing a debug error log window appear when your course is launched, there's a chance that this window was created by your LMS if you did not enable the LMS debug mode for your course. Please reach out to the support team of your LMS so they can check why the debug error log window is appearing for your learners.
There is also no limit to how many resumes a learner can do, although you may need to verify this with your LMS support team in case they are tracking this on their end. Lastly, multiple resumes do not cause the suspend data limit to increase. The same suspend_data usage is used regardless of how many times the course is relaunched.
If you're seeing the debug error log in SCORM Cloud, kindly share a copy of your published output here through a case with our support team so we can check the settings to see what's causing the debug log window to appear.
