Forum Discussion
Return to Rise lesson/course after closing content link tab
Hi davelees,
Thanks for reaching out!
Since this is an older post, I'd like to start fresh with a few troubleshooting questions.
- What LMS are you using?
- Does this issue affect all your courses or just some?
- Does the issue happen consistently?
- Have you tested the course in SCORM Cloud?
Our team of Support Engineers will be happy to work with you in a case if your prefer!
Hi Kelly,
The issue happens because on our LMS the course content opens in a new window with the SCORM window behind the content window, when you open a link from the content window it opens in a tab in the SCORM window and hides the content window, for someone who is not very tech savvy it is confusing. I just want to be able to open a link from the content window in a new window above the content window so that when it's closed the content window will be open behind it.
GeoTalent
All courses
Consistently
Thanks!
Hello davelees! I appreciate the extra context! By default, links in a Rise 360 course open in a new tab. But many LMSs override that behavior and force links to open in the same window. That sounds like what’s happening here.
You could try a different browser to see if it handles things differently, but most of the time, the LMS controls how Rise 360 functions. If we come across a workaround, we’ll definitely share it here!
Is there no way from a link in the course window in a new browser window? it should be so simple
