Forum Discussion
Return to Rise lesson/course after closing content link tab
Adding a ditto to the issue. We have both an link to an external site and one to a PDF. When we launch the course, it opens a new window. When we click one of the links, it opens a new tab in the original browser IN FRONT of the course. Users click to close that browser tab and think the course is gone. Then they close the browser which closes both that one and the one containing the course content. This did not happen in the past. What's up?
Hi Stephen, may I know which LMS you are using?
We are using Workday Learning. I checked with our administrator who says no changes were made to that platform, so we're at a loss.
Steve
Stephen J. Houck, CPTD
Instructional Designer - Learning & Development
shouck@holmanenterprises.com
P 856-533-9844Global Headquarters
4001 Leadenhall Rd.
Mt. Laurel, NJ 08054[cid:image002.jpg@01D54602.6E936510]
Holman Automotive * Holman Parts Distribution * ARI
Auto Truck Group * Steward Financial Services * Holman Insurance ServicesThe information in this message is strictly confidential and may be legally privileged. It is intended solely for the addressee. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have read this message in error. Thank you for your cooperation.
Sorry for the second response. I've also tested this in SCORM Cloud and the functionality is the same as in Workday Learning, so It can't be the LMS.
Stephen J. Houck, CPTD
Instructional Designer - Learning & Development
shouck@holmanenterprises.com
P 856-533-9844Global Headquarters
4001 Leadenhall Rd.
Mt. Laurel, NJ 08054[cid:image002.jpg@01D54602.6E936510]
Holman Automotive * Holman Parts Distribution * ARI
Auto Truck Group * Steward Financial Services * Holman Insurance ServicesThe information in this message is strictly confidential and may be legally privileged. It is intended solely for the addressee. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have read this message in error. Thank you for your cooperation.
Hi Stephen! Thanks for testing this with SCORM Cloud on your end. If it's alright with you, could you please share the file with us privately so we can investigate further? Please open up a case here.
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