Return to Rise lesson/course after closing content link tab

Hello davelees! I appreciate the extra context! By default, links in a Rise 360 course open in a new tab. But many LMSs override that behavior and force links to open in the same window. That sounds like what’s happening here.

You could try a different browser to see if it handles things differently, but most of the time, the LMS controls how Rise 360 functions. If we come across a workaround, we’ll definitely share it here!

I understand, and that is actually part of the reason this situation keeps happening. In many areas PowerPoint and documents are used as reference material, so adding links to SharePoint or live files becomes normal practice. However, an eLearning module is not a document, and once it is published in the LMS it has to remain stable, self-contained, and auditable. Because of this, external links are not considered reliable and are not aligned with learning design or LMS best practices.

This is an area where we need continued education with SMEs, as the conventions used for documents and presentations do not apply to packaged learning. Instructional design, LMS constraints, and compliance requirements mean that the learning team has to apply specific standards, even when this is different from what is normally done in day-to-day work. It is simply something that has been pandered to. Yet, ask them later if behaviour change has been measured, they wont be able to tell you as they stop once the course is published. Or, why do they wonder no one has learned anything. This is another area now that has to be focused on.

For this reason, decisions about how content is implemented in a module cannot be based only on what is most convenient for content owners. The learning team needs to follow established best practices and those standards need to be respected once agreed, otherwise we end up with avoidable issues such as broken links, rework after publication, and inconsistent learner experience. Which is all the time and it needs to change.

There is clear guidance on this in SCORM / LMS implementation guidance, eLearning Guild design recommendations, and ISO learning and development standards, all of which state that learning content should be self-contained, version-controlled, and not dependent on external live documents. Most learning teams are not even aware themselves and are often accepting guidance from people who are not knowledgeable on Adult learning and LMS best practises. My team and I do not take instructions from SME's or stakeholders on learning best practises, just as, when we create compliance training for example, we do not question compliance laws or best practises and make recommendations that we like. Its not how it works. If a tick box exercise is required, I tell them to go somewhere else. Its all about the needs of the learners and what they want to learn and how they want to learn it.

Applying these standards consistently is not about preference, it is necessary to ensure modules work correctly for learners and remain compliant after release.