Forum Discussion

Liz_Tyler's avatar
Liz_Tyler
Community Member
4 years ago

Returning to Rise from an external link

Hi, I have a need to get the user to visit and external link (which I know how to set up) but I then need the user to return to the module. What address do I use for this and how do I test it? Do ...
rise 360
MarketingPGA's avatar
MarketingPGA
Community Member
2 years ago

I'm having an issue where the tab with the lesson closes itself when you open an external link - is there any way to keep that lesson tab from closing? (I had set the lesson be a pop up window in TalentLMS) 

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hello Marketing PGA,

    Happy to help! 

    It sounds like the behavior you're experiencing is LMS-related. Please test your course in SCORM Cloud to confirm if this is the case. You'll want to test which launch behavior works best for you. 

    If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can check what's happening.