Forum Discussion

AlisonCoops-021's avatar
AlisonCoops-021
Community Member
3 years ago

Review 360 asked about deleting newer versions but seems to have deleted all versions

I lost a scene out of one of my courses and was trying to recreate it.  Luckily there was the Previous version on Review 360.  When I went back to this version a second time it asked if I wanted to delete the newer  versions.  I said yes.  But after restarting my computer, all of the versions seem to be gone, not in regular or deleted.  Any ideas?

  • Hi Alison, 

    Selecting yes in the prompt to restore an older version of your course in Review 360 will cause all new versions of the course to be deleted:

    For your course, can you confirm if the older versions of the course were deleted as well? If so, reach out to our support team by opening a support case so we can investigate what happened. 

  • At this point I have recreated the lost scene and I just published it to Review 360.  Now that I published it, the older versions are there, but before I published it, this course was not displayed at all on my Review 360 content

  • Hi Alison, 

    Thanks for the update, and I'm glad recreating the lost scene worked for you. If you need further assistance, please don't hesitate to reach out to our support team here!